Information Technology Managed Service Provider

The Company is an information technology (IT) managed service provider (MSP). The Company provides IT support, consulting, and project services through its virtual help desk, as well as remote and onsite tech services.

Key Aspects

• The Company maintained an average adjusted EBITDA margin of 18.6% from 2021 to 2023

• The Company's revenue averaged $2,105,638 from 2021 to 2023

• 95% of 2023 revenue came from repeat clients with managed service contracts

• Services are provided on a contractual basis, with contract terms ranging from one to five years

• All standard service contracts have an autorenewal clause equal to the initial term

Opportunities

• Expand the Company’s service offerings to enhance client retention and engagement

• Update the Company’s website and apply principles of search engine optimization (SEO)

• Explore diversification options into specialized industries, such as finance and legal markets

Headquartered

• Remote

Current Markets

• The Company provides services to clients across the healthcare, life sciences, manufacturing, insurance, education, and advertising industries.

Real Estate

• The Company does not maintain a physical location.

• The Company's personnel are based remotely throughout the United States and occasionally perform work onsite at client locations around the world.