A Nationally-Recognised, Comprehensive Health & Safety Solutions Provider, Servicing a Range of Businesses Across South and Central UK

A health and safety consultancy and training provider, located in South/Central U.K. with coverage across the nation. The company serves a diverse array of industries, supporting local businesses as well as national and international blue-chip clients. The core business offering provides clients with a structured schedule of health and safety services for a monthly support fee, creating a high yield of repeat annual business and reinforcing strong client relationships.

Key Aspects

• Approximately 65% of the current workload consists of high-margin repeat business, indicative of satisfied and loyal clientele.
• Contracts with reputable training consultancies enhance the company's service offerings.
• Throughout its trading history, the company has supported approximately 700 clients, with around 300 clients served in the last five years and 200 remaining active.
• The company boasts an impressive retention rate, estimated at around c95%, reflecting its commitment to client satisfaction and excellent service.
• The team is comprised of experienced members who have been with the business for more than five years, ensuring a wealth of expertise and dedication to meeting client needs.

Opportunities

• Expand service offerings to capitalise on existing relationships and increase revenue streams.
• Strengthen partnerships with training consultancies and explore collaborations to access new markets and client bases.
• Implement targeted marketing strategies to attract new clients and broaden the company's customer portfolio.
• Leverage the high retention rate to upsell additional services and enhance overall customer lifetime value.
• Invest in professional development programs for team members to stay ahead of industry trends and maintain a competitive edge.